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"These colleges are ranked the top in the country, and it's surprising to me that they can't send out a simple email."
Customer service is one area where small businesses can beat big-box competitors
By John Tozzi
Credit-card issuers have turned their attention to the small business market as the consumer card market has become saturated. To help you sort through the hundreds of small business credit-card offers, we surveyed the top issuers (in terms of purchase volume) about their lowest non-introductory rates and their highest penalty rates, which often kick in after two late payments. Of course, interest rates depend on an applicant's credit and can change at any time. But here's a snapshot of what the biggest issuers are currently offering.
(Information is provided by the issuers unless otherwise noted. Variable rates are listed in terms of the prime rate, which is 3.25% as of April 23, 2009.)