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10 Ways to Tap Boomer Knowledge

10 Ways to Tap Boomer Knowledge

By Douglas MacMillan

Every business has stored up bits of information and know-how that isn't written in a manual or recorded in a training video—whether it's a key client relationship, mastery of an outdated computer language, or simply knowledge about where certain files are saved on a company server. When droves of baby boomers retire over the next decade, it could mean huge losses in this kind of irreplaceable intellectual capital.

So at many companies, the scramble to transfer knowledge from this generation to younger Gen Yers and Gen Xers is on. An Aug. 22 report from the Conference Board titled "Bridging the Gaps: How to Transfer Knowledge in Today's Multigenerational Workplace," uncovers some of the best methods for making these important handoffs happen.

In this BusinessWeek slide show, we introduce you to 10 of these methods, and share how several big companies have already begun to set them in motion.