Billionaire Paul Allen's foundation is funding a new type of evacuation "cocoon" to help fly sick medical workers from West Africa
If you can't beat them, avoid them.
The Pentagon commits to planning for higher temperatures, and retired generals line up to help
Mobile food startups are moving beyond delivery into food prep
Cities relax or abandon purchasing restrictions in a bid to avoid more serious downturn
Ministry of Supply’s Aviator jacket combines the structure of a tailored garment with the functionality of a windbreaker
The Department of Education may double the number of debt collectors who go after defaulted federal student loans
This year's must-have Silicon Valley office accessory: a $199 bear costume
Comcast (CMCSA) had been monitoring the blogosphere since last fall, listening to what customers had to say and tracking them down to offer help. Then the company began using Twitter, keeping an eye on mentions of Comcast and responding to customers who needed help with private tweets. On Apr. 5, 2008, Comcast began using Twitter publicly. Frank Eliason is the person behind all the tweets, but he has a team of seven people who help do research and figure out how to solve customer problems.