Tip Ten: Get Feedback

After PBD is finished, ask your team members for feedback on the activity. Did it make them anxious, to let the phones ring? Was it hard to stay off e-mail for an entire day? Is the day best used in your department as a designated annual day, or would more frequent mini-tuneups be more effective? Make it easy for your gang to tell you what worked and didn't—and thank them, enthusiasts and skeptics alike, for their participation.