Mark Ando
President of Slipstream Design in Seattle
Slipstream Design is a product development consultancy that helps large and small companies find manufacturers, primarily in southeast Asia.
"You have to have things nailed down so people won't be trying to guess what you want. People often think you can just specify "make it out of plastic." They don't understand there are different grades. You need to be clear on everything—material, size, shape, color, even how you want the product in its box."