The Russian president thought he could outlast the opprobrium of the easily distracted West. It's a gamble he's lost
With few new buyers, the superjumbo's fate is up in the air
Instead of fighting for more regulations, they're pushing for market-based solutions
Vessel wants YouTube stars to focus on another platform
JPMorgan's chief helps kill a Dodd-Frank rule and does the heavy lifting for Wall Street
MetaMind customizes its deep-learning software for businesses that want to learn faster
The final installment of "Serial," a cult-favorite podcast about a murder, will begin just like every other episode—with the name of a prison telecom provider
"These colleges are ranked the top in the country, and it's surprising to me that they can't send out a simple email."
Customer service is one area where small businesses can beat big-box competitors
photo illustration by Laurel Daunis-Allen
Find the courage to speak truth to power, if you have a genuine concern. Invite the truth from others, so that you can put your best efforts forward to fix what needs fixing. Allow for experimentation, mistakes, dead ends. Fully disclose what's not working, and fling open the doors for suggestions and ideas. Get at least one blog up and running that actively solicits and acts on complaints, successes, and suggestions from employees, customers, and management. Make it clear that you are on a quest for genuinely new conclusions, so that any changes you commit to come from your best thinking.