Twenty-One People Who Will Change Business

Caroline Lu

Age: 32
Program: Master's in Design, California College of the Arts, San Francisco ('08)
Current Job: Designer/researcher, SPARC Design Studio, Mayo Clinic, Rochester, Minn.

Lu works at the Center for Innovation, a department within the Mayo Clinic that looks to improve the patient experience by developing better services for health-care delivery. Using her background as a graphic designer and design thinker—along with her own experience surviving cancer—she applies personal insight and design-driven techniques to come up with new ideas.

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