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Chris Finlay

Chris Finlay

Age: 31
Program: MBA/Master's in Design, Illinois Institute of Technology, Chicago ('08)
Current Job: Design director, Student Experience Lab, Business Innovation Factory, Providence, R.I.

Finlay runs the Student Experience Lab at the Business Innovation Factory, a nonprofit looking to solve systemic problems in industries from education to energy. Using design research methods such as ethnography, Finlay and his team of five people assess the experience of students seeking college education. The aim is to uncover opportunities to improve that experience—and the undergraduate education system at large.