The Russian president thought he could outlast the opprobrium of the easily distracted West. It's a gamble he's lost
With few new buyers, the superjumbo's fate is up in the air
Instead of fighting for more regulations, they're pushing for market-based solutions
Vessel wants YouTube stars to focus on another platform
JPMorgan's chief helps kill a Dodd-Frank rule and does the heavy lifting for Wall Street
A Paris-based startup brings back the days of Polaroid
The final installment of "Serial," a cult-favorite podcast about a murder, will begin just like every other episode—with the name of a prison telecom provider
"These colleges are ranked the top in the country, and it's surprising to me that they can't send out a simple email."
Customer service is one area where small businesses can beat big-box competitors
By Tim Brown
HarperCollins/HarperBusiness; 272 pages; $27.99
As CEO of innovation consultancy IDEO, Brown stands at the center of discussions about the relevance of design thinking to global business. This book lays out his case that the design discipline is not merely an option for any company looking to survive in the 21st century, but mandatory. With many useful examples and case studies—some familiar, some unexpected—Brown is thoughtful, clear, and compelling.
Read an excerpt from Change By Design
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