The Russian president thought he could outlast the opprobrium of the easily distracted West. It's a gamble he's lost
With few new buyers, the superjumbo's fate is up in the air
Instead of fighting for more regulations, they're pushing for market-based solutions
Vessel wants YouTube stars to focus on another platform
JPMorgan's chief helps kill a Dodd-Frank rule and does the heavy lifting for Wall Street
MetaMind customizes its deep-learning software for businesses that want to learn faster
The final installment of "Serial," a cult-favorite podcast about a murder, will begin just like every other episode—with the name of a prison telecom provider
"These colleges are ranked the top in the country, and it's surprising to me that they can't send out a simple email."
Customer service is one area where small businesses can beat big-box competitors
By Roger L. Martin
Harvard Business Press; 208 pages; $26.95
Martin is dean of the Rotman School of Management at the University of Toronto and another key figure in the world of design thinking. In this slim book, he lays out his theory of why the perspective is so important for those running a business in today's fiendishly complex world. Smartly, Martin acknowledges the intricacies involved in trying to implement design thinking but is nonetheless clear that companies need to jump to it. He provides some useful tools and advice to help.
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