Amid a backlash against foreign investors, some executives are banned from leaving the country
The Camry, last overhauled for the 2011 model year, just got another face-lift
Laws require companies to pay state taxes on sheltered profits
Financial filings reveal the pay package Henrique de Castro received upon exit from the company.
Wal-Mart's new money transfers shows how the retailer can use its reach to push down costs
Skipping Rocks Lab develops a green alternative to all that plastic
Alessandro Borgognone wooed Japanese chef Daisuke Nakazawa to open the four-star New York eatery
He's trying to "improve his résumé," says his lawyer
Prices are low, but there’s plenty of red tape
By Jena McGregor
Our fourth annual customer service awards are a mix of repeat stars and first-timers who know how to treat consumers right. Our new No. 1, L.L. Bean, leapt from 24th to first place as recession-weary customers relished its lenient returns policy, inexpensive outdoor gear and clothing, and the fast responses from its Maine call centers. Other newcomers include bookseller Barnes & Noble, the Panera Bread chain, and regional banker BB&T, which stands for Branch Banking & Trust. Click through the slide show of our winners to see the rest.
See this year’s list of winners
How we picked the standouts
Data: J.D. Power & Associates, Bloomberg BusinessWeek