The Russian president thought he could outlast the opprobrium of the easily distracted West. It's a gamble he's lost
With few new buyers, the superjumbo's fate is up in the air
Instead of fighting for more regulations, they're pushing for market-based solutions
Vessel wants YouTube stars to focus on another platform
JPMorgan's chief helps kill a Dodd-Frank rule and does the heavy lifting for Wall Street
MetaMind customizes its deep-learning software for businesses that want to learn faster
The final installment of "Serial," a cult-favorite podcast about a murder, will begin just like every other episode—with the name of a prison telecom provider
"These colleges are ranked the top in the country, and it's surprising to me that they can't send out a simple email."
Customer service is one area where small businesses can beat big-box competitors
By Liz Ryan
Sure, you'll find Gen Ys who are frustrating, flippant, and dare we say a bit spoiled, too? But many are as well-mannered and easy to work with as their baby boomer forebears. And even the most exasperating ones probably have good qualities that make up for the bad. So don't avoid Gen Ys. Learn to deal with them instead. Here are some tips.